Spa Hours and Contacts
Hours:
Monday–Thursday : 8:30 a.m.–6:00 p.m.
Friday & Saturday : 8:30 a.m.–7:00 p.m.
Sunday : 10:15 a.m.–6:00 p.m.
NOTICE:
Closed on Easter, July 4th, Thanksgiving, and Christmas Day
Spa Management & Administrative Contacts:
Spa Main Desk Reservations: (828) 459-9150
Spa Main Email: [email protected]
To Cancel or reschedule any reservations, email : [email protected]
Flame B. Deal
Spa Operations Director
[email protected]
Spa Reservations: (828) 459-9150
Direct Office: (828) 459-3618
Mobile : (646) 520-5525
Main Clubhouse (828) 459-1125
Tylee Smith-Punch
Spa Operations Manager | Group Bookings
[email protected]
Direct Office: (828) 459-3387
Mobile: (704) 838-9416
https://www.rockbarn.com/Spa/Group_Events_at_the_Spa
Ella Kottwitz
Front Desk Lead Coordinator
Group Bookings | Lead Massage Therapist
[email protected]
Lidia Sarabia
Floor Manager | Lead Massage Therapist
[email protected]
Lindsay Brooks
Group Booking Coordinator
[email protected]
Rebekah Hoke
Spa Cafe Coordinator & Lead Server
[email protected]
Tess Turbeville
Customer Service Rep.
[email protected]
Rebecca Goodwin
Lead Esthetician /Coordinator
[email protected]
Elizabeth Brown
Lead Nail Tech | Group Booking Coordinator
[email protected]
I'm upset, and I have a complaint, Who can I contact? Please contact Spa Operations Manager, Tylee Punch, at [email protected] Mobile: 704-838-9416; Direct office: (828) 459-3387. Please leave your first and last name, date of your visit, date of your issue or correspondence with staff, or anything else regarding our customer service, your services received, deposit issues, refund issues, booking issues, etc.—anything you feel deemed that needs to be addressed, resolved, and provide brief details on your complaint or issue. Please leave your contact information and the best time to reach you. All complaints and issues will be documented so that we may improve. We're here to listen and help.
Rock Barn Country Club & Spa members receive discounted pricing. All prices, services, and hours of operation at The Spa are subject to change without notification.