Spa Hours and Contacts

Monday–Thursday :  8:30 a.m.–6:00 p.m.
Friday & Saturday : 8:30 a.m.–7:00 p.m.
Sunday : 10:15 a.m.–6:00 p.m.

Closed on Easter, July 4th, Thanksgiving, and Christmas Day.

Spa Management & Administrative Contacts:
Spa Main Desk Reservations:  (828) 459-9150
Spa Main Email:  [email protected]

To Cancel or reschedule any reservations, email : [email protected]

Flame B. Deal
Spa Operations Director
[email protected]
Spa Reservations: (828) 459-9150
Direct Office: (828) 459-3618
Mobile : (646) 520-5525

Tylee Smith-Punch 
Spa & Group Booking Supervisor
[email protected]
Direct Office: (828) 459-3387 
Mobile: (704) 838-9416

Jayden Campbell 
Front Desk Manager 
[email protected]

Lidia Sarabia
Floor Manager 
[email protected]

Ella Kottwitz
Lead Coordinator & Group Bookings
Massage Therapist

[email protected] 

Lindsay Brooks
Group Booking Coordinator
[email protected] 

Rebekah Hoke
Spa Kitchen & Lead Server
[email protected] 

Tess Turbeville
Senior Lead Coordinator 
[email protected]

Morgan Dale
Nail Tech Lead/ Coordinator

I'm upset, and I havea complaint, Who can I contact?  Please contact our Spa Operations Director, Flame Deal, immediately at 828-459-3618 or email [email protected].  Please leave your first and last name, date of your visit, date of your issue or correspondence with staff, or anything else regarding our customer service, your services received, deposit issues, refund issues, booking issues, etc.—anything you feel deemed that needs to be addressed, resolved, and provide brief details on your complaint or issue. Please leave your contact information and the best time to reach you. All complaints and issues will be documented so that we may improve.  We're here to listen and help. 

Rock Barn Country Club & Spa members receive discounted pricing. All prices, services, and hours of operation at The Spa are subject to change without notification.
828-459-9150 Reservations Only 
[email protected]
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3779 Golf Drive NE
Conover, NC 28613