Spa Hours and Contacts
Hours:
Monday–Thursday: : 8:30 a.m.–6:00 p.m.
Friday & Saturday : 8:30 a.m.–7:00 p.m.
Sunday : 10:15 a.m.–6:00 p.m.
NOTICE:
- Closed on Thanksgiving and Christmas Day and Easter
- Spa services, locker rooms, & pools closed on January 6th and 7th for repairs. The front desk is still open for bookings.
- Spa will close at 5:30 on Jan 4th for spa staff and their families to celebrate the end-of-year celebration.
Spa Management & Administrative Contacts:
Spa Main Desk Reservations: (828) 459-9150
Spa Main Email: [email protected]
To Cancel or reschedule any reservations, email : [email protected]
Flame B. Deal
Spa Operations Director
[email protected]
Spa Reservations: (828) 459-9150
Direct Office: (828) 459-3618
Mobile : (646) 520-5525
Main Clubhouse (828) 459-1125
Beni Kincaid
Human Resource Director, RBCC & SCCC
[email protected]
Office: 828-459-3637
Lindsay Brooks
Group Booking Lead
Email : [email protected]
Group Booking Office: 828-459-3605
Group Booking Cell : 828-999-0230
Front Desk: 828-459-9150 ext 4040
https://www.rockbarn.com/Spa/Group_Events_at_the_Spa
Tylee Smith-Punch
Spa Operations Manager
[email protected]
Direct Office: (828) 459-3387
Mobile: (704) 838-9416
Spa Reservations (828) 459-9150
Tess Turbeville
Customer Service Rep |
Massage Therapist
[email protected]
Lidia Sarabia
Spa Floor Manager | Lead Massage Therapist
[email protected]
Rebecca Goodwin
Lead Esthetician | Spa Coordinator
[email protected]
Rebekah Hoke
Lead Floor Hospitality
[email protected]
Elizabeth Brown
Salon Lead | Spa Coordinator
[email protected]
Ben St. John
Director of Technology RBCC & SCC
[email protected]
Phone: 828-459-3600
I'm upseupset I have a complaint. Who can I contact?
Please contact the following: ( information listed above)
- Spa Primary Complaint Customer Service Rep: Tess Turbeville [email protected]
- Spa Operations Director, Flame Deal
- Manager: Tylee Punch.
Leave your first and last name, date of your visit, date of your issue or correspondence with staff, or anything else regarding our customer service, your services received, deposit issues, refund issues, booking issues, etc.—anything you feel deemed that needs to be addressed, resolved, and provide brief details on your complaint or issue. Please leave your contact information and the best time to reach you. All complaints and issues will be documented so that we may improve. We're here to listen and help.
Rock Barn Country Club & Spa members receive discounted pricing. All prices, services, and hours of operation at The Spa are subject to change without notification.