Spa Hours and Contacts


Monday - Thursday
8:30 a.m.–6:00 p.m.
Friday - Saturday
8:30 a.m.–7:00 p.m.
10:15 a.m.–6:00 p.m.
Closed on Easter, July 4th, Thanksgiving, and Christmas Day.
Closed the first Tuesday for repairs and maintenance of each month, unless otherwise indicated. 

For all private events after hours or during the day, contact:
The Spa Operations Director, Flame Deal, can be reached at : Office 828-459-3618.
Mobile : 626-520-5525; or by email: 
You may also text her  anytime at 646-520-5525; please indicate  our name and company name . preferred date, number of guests, and occasion of the event. All group events and events are customized.  Please contact our director directly.

Spa Services (Reservations Only) 
(828) 459-9150

Flame B. Deal
Spa Operations Director
Spa Main: (828) 459-9150
Office: (828) 459-3618
Mobile: (646) 520-5525

Issues or complaints:
Please contact our spa director if you have any issues or complaints. 
You may reach her anytime via cell  646-520-5525 or email : 

Tylee Smith-Punch 
Spa Supervisor and Group Bookings
Office: (828) 459-3387 
Mobile: (704) 838-9416

Ella Kottowitz
Lead Coordinator| Group Bookings
Massage Therapist
(828) 459-9150

Lidia Sarabia 
Spa Floor Manager | Lead Massage Therapist

Elizabeth Brown 
Weekend Floor Manager,
Spa Service Coordinator | Group Bookings
Nail Technician

(828) 459-9150 

I am upset, and I have a complaint and issue that needs to be addressed. Who do I contact?  Please contact our Spa Operations Director, Flame Deal, immediately.   You may text or call her on her cell at 646-520-5525, in her office at 828-459-3618, or email Please text, email, or leave your first and last name, date of your visit, date of your issue or correspondence with staff, or anything else regarding our customer service, your services received, deposit issues, refund issues, booking issues,  etc. anything you feel deemed that needs to be addressed, resolved, and provide brief details on your complaint or issue. Please leave your contact information and the best time to reach you. All complaints and issues will be documented so that we may improve.  We are here to listen and help. 

Rock Barn Country Club & Spa members receive discounted pricing. All prices, services, and hours of operation at The Spa are subject to change without notification.
828-459-9150 Reservations Only
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3779 Golf Drive NE
Conover, NC 28613