Spa Hours and Contacts
Hours:
Monday–Thursday: : 8:30 a.m.–6:00 p.m.
Friday & Saturday : 8:30 a.m.–7:00 p.m.
Sunday : 10:15 a.m.–6:00 p.m.
Notice: Special Hours & Temporary Closure
Please note the following updates to our schedule:
-
Tuesday, April 29th:
We will be closing at 4:30 PM for a private event.
All spa services will end at 3:00 PM.
-
Wednesday, April 30th:
The spa will be closed for services and spa access due to scheduled repairs and maintenance.
Our coordinators will be on-site and available to assist with bookings and answer any questions.
We appreciate your understanding and look forward to welcoming you back soon!
Rock Barn Spa Team
Spa Management & Administrative Contacts:
Spa Main Desk Reservations: (828) 459-9150
Spa Main Email: [email protected]
To Cancel or reschedule any reservations, email : [email protected]
Flame B. Deal
Spa Operations Director
[email protected]
Spa Reservations: (828) 459-9150
Direct Office: (828) 459-3618
Mobile : (646) 520-5525
Main Clubhouse (828) 459-1125
Tess Turbeville
Customer Service Manager | Group Bookings
& Massage Therapist LMBT #20304
[email protected]
Office Direct: 828-459-3606
Main: 828-459-9150 (ext 443)
Beni Kincaid
Human Resource Director, RBCC & SCC
[email protected]
Office: 828-459-3637
Lindsay Brooks
Group Booking Lead | Spa Coordinator
Email : [email protected]
Group Booking Office: 828-459-3605
Group Booking Cell : 828-999-0230
Reservation Desk: 828-459-9150 ext 4040
https://www.rockbarn.com/Spa/Group_Events_at_the_Spa
Tylee Smith-Punch
Spa Operations Manager |
Group Bookings
[email protected]
Direct Office: (828) 459-3387
Mobile: (704) 838-9416
Spa Reservations (828) 459-9150
Landon Shuping
Spa Front Desk Supervisor
[email protected]
Reservation Desk: 828-459-9150
Office : 828-459-3608
Mobile: 828-467-7772
Skyler Loman
Lead Spa Coordinator
[email protected]
Reservation Desk : 828-459-9150
Lidia Sarabia
Certified Hospitality Supervisor CHS
Lead Massage Therapist LMBT # 14687
[email protected]
Rebekah "Becky" Hoke
Hospitality Floor Lead |
Cafe Administration
[email protected]
Madi Eckerly
Lead Nail Tech | Coordinator
[email protected]
828-459-9150
Tabitha Collins
Lead Assist Nail Tech
[email protected]
I'm upset I have a complaint. Who can I contact?
Contact our Customer Service Manager:
- Customer Service Manager, Tess Turbeville, [email protected]
- Office Direct: 828-459-3606 or 828-459-9150 EXT 443
- Contact Flame Deal, Spa Operations Director, directly at 828-459-3618 if unable to get reposnse from customer service dept within 72 hours of sending concerns. Please note : All calls are recorded.
Leave your first and last name, date of your visit, date of your issue or correspondence with staff, or anything else regarding our customer service, your services received, deposit issues, refund issues, booking issues, etc.—anything you feel deemed that needs to be addressed, resolved, and provide brief details on your complaint or issue. Please leave your contact information and the best time to reach you. All complaints and issues will be documented so that we may improve. We're here to listen and help.
Rock Barn Country Club & Spa members receive discounted pricing. All prices, services, and hours of operation at The Spa are subject to change without notification.