Physical and E-Gift Instant Gift Cards

"Give the Gift of a Spa Gift Card"

Notice to Gift Card Purchasers and Recipients:

Understanding Gift Cards and Reservation Deposit Policies

We are delighted that you have chosen our gift cards, whether as a purchaser or recipient. To ensure a seamless and enjoyable experience for all, we would like to clarify our policy regarding gift cards and reservation deposits.

Reservation Deposit Requirement:

  1. Exclusive Experience: Our venue offers a special and intimate atmosphere with limited capacity. To maintain this quality, we manage our reservations carefully.

  2. Guaranteed Commitment: To prevent no-shows and ensure that all reservations are honored, we require a 50% deposit. This deposit secures your reservation and confirms your spot.

  3. Secure Payment: The deposit must be made using a valid debit card or credit card. Unfortunately, we are unable to charge the deposit against a gift card.  On the back of all physical cards, there are terms for the recipient. 

    Notice:  Effective Dec 1st, 2024, 12% facility fee will automatically be applied to all services, packages &  food and beverage . 

Using Your Gift Card and Refund Policy:

  • At Checkout: You can use your gift card to pay for your final bill upon checkout. Please provide a copy of your printed e-gift card or the physical gift card to our staff to apply the balance. The deposit amount will then be refunded to your original payment method.
  • Cancellations: If you need to cancel your reservation, you can do so up to 72 hours before your scheduled visit to receive a full refund of your deposit.

We believe this policy ensures a smooth and enjoyable experience for all our guests and allows us to provide the best possible service. Your understanding and cooperation are greatly appreciated.

Thank you for choosing our gift cards and our venue. We look forward to providing you with an unforgettable experience.

To purchase digital or mailed physical cards, please see below and select your options. 

Digital e-Gift Card (emailed)

Click this link to purchase your eGift Card.  

Please note that gift cards are non-refundable and will not be replaced if lost or stolen. Gift cards can be redeemed for spa service merchandise and may not be redeemed for cash value. Gift cards do not expire for five years.

A gift card, either printed or electronic, must be provided via hard copy or shown at The Spa during checkout. Email delivery of e-gift cards can be scheduled for a future date or delivered immediately. Please be sure to check your spam folder for email confirmation after submitting. Please enter the value if selecting special packages unlisted on the e-gift card option.

Purchasing E-Gift Cards:
  • The purchaser must provide verifiable personal information to match their payment method online. 
  • Using stolen or counterfeit credit cards to purchase e-gift cards is illegal and prohibited. This will be reported to law enforcement, and we will report any suspicions immediately. There is a pattern of this abuse and criminal activity, thus affecting our operations and, most importantly, the cardholder. We are here to protect all sides to the best of our ability.
  • It is important to note that any individual who uses a fraudulently obtained e-gift card may be held responsible for the value of the services rendered, even if the e-gift card was provided or emailed to you as a gift.  The end user is entirely responsible for the final total and services rendered.  The user will be notified upon notification of an attempted chargeback or possible fraud on the purchase of the e-gift card online. 
  • The spa has the right to seek restitution for services or goods provided with the redemption of an e-gift card obtained through fraud.
  • Notification: Due to the increase in online CC fraud, we have implemented extra security measures to detect and prevent fraudulent transactions and tracking.   Your CC online purchase is protected and secure for the online e-gift cards; however, we have detected an increase in the use of other credit cards without the cardholder's knowledge, and we will contact that cardholder immediately. 
    Be careful of credit card scams. Visit the link for more information:
    https://www.nerdwallet.com/article/credit-cards/credit-card-scams-to-know 
    We can provide all camera footage and communication processes to the authorities for all stolen CC used to purchase e-gift cards for spa services. There has been a pattern and detection for this unlawful method. 

    Reporting Frauds: You may report all fraudulent card activity to the Federal Trade Commission at https://reportfraud.ftc.gov/#/faq.


ALL GIFT CARDS ARE FINAL SALES AND NON-REFUNDABLE.
Upon purchasing the online e-gift card or physical card, you have agreed to the terms and conditions and to the fact that all gift cards are non-refundable. 

**Due to the increase in online credit card fraud, the spa will take extra precautions for all e-gift card redemptions and use for services. If the guest uses an e-gift card for their services and there is a dispute over the e-gift card, the guest will be held accountable for the final total of services redistributed.   The spa will go to great lengths to track, notify, and inform law enforcement , providing videos, images, etc. of those attempting to use another card . We advise the original card holders of those using other credit cards from across various states to purchase online gift cards.  We encourage everyone to pay attention to their CC statement and daily charges.  

PayPal-Mailed Physical Gift Card

Select an amount below for physical, mailed gift cards and click "Add to Cart." For customized amounts, customers can choose either a digital gift card or call The Spa to have a physical gift card created in a customized amount: (828) 459-9150. 

Please note: Mailed gift cards purchased online will include a $5 shipping and handling fee. A gift card must be presented at The Spa during checkout. Please allow 7 to 14 business days to process and ship physical gift cards. During the holiday season, USPS shipping times may be longer than usual. 

All physical gift cards will no longer be on file at the spa.  If you need a physical gift card, please purchase it at The Spa. We will not take information over the phone for physical gift cards. You may purchase e-gift cards using the link above.

Physical gift cards expire five (5)  years after purchase. According to NC law, N.C. Gen. Stat. §116B-53(c)(8), any gift certificate or electronic gift card bearing an expiration date and remaining unredeemed or dormant for more than three years after the gift certificate or electronic gift card was sold is deemed abandoned. The amount left is considered 60 percent of the unredeemed portion of the face value of the gift certificate or the electronic gift card.
PayPal-mailed physical gift card

A physical, mailed gift card for $100 US dollars It may be used to pay for spa goods and services.

  

A physical, mailed gift card for $150 US dollars It may be used to pay for spa goods and services.

A physical, mailed gift card for $200 US dollars It may be used to pay for spa goods and services.

A physical, mailed gift card for $250 US dollars It may be used to pay for spa goods and services.

A physical, mailed gift card for $300 US dollars It may be used to pay for spa goods and services.

A physical, mailed gift card for $350 US dollars It may be used to pay for spa goods and services.

A physical, mailed gift card for $400 US dollars It may be used to pay for spa goods and services.

A physical, mailed gift card for $450 US dollars It may be used to pay for spa goods and services.

A physical, mailed gift card for $500 US dollars It may be used to pay for spa goods and services.